Use your smarts, creativity and innovation to help us use technology to get closer to our customers and to give our experts superpowers.

T-Mobile is hosting the Second Annual Hacktober hackathon at UT Dallas Makerspace October 27-28, 2018. We invite fresh and seasoned developers alike to use technology to help us give customers rock star status with our Team of Experts. No bots. No bouncing. No BS.

This Un-carrier move ends the biggest customer service pain points: the hated phone menu & the call center runaround. The best customer service in wireless just got better.

Use your smarts, creativity and innovation to help us use technology to get closer to our customers and to give our experts superpowers.

T-Mobile will also make available its own open source Jazz Serverless platform for you to optionally use in your solution! Use of these services is not required.

View full rules

Prizes

$11,000 in prizes

First Place

$4,000 in cash + phones for each team member

Second Place

$2,000 in cash

Third Place

$1,000 in cash

Eligibility

Anyone 18+ who is registered on-site is able to attend.

Requirements

  1. Your submission must have a title, description, image, and all team members associated to the project in order to be eligible.

Judges

Nicholas Criss

Nicholas Criss
Sr Manager, Cloud Strategy & Transformation, T-Mobile USA, Inc.

Jason Roach

Jason Roach
Sr Manager, Care Strategy & Self Service, T-Mobile USA, Inc.

Stephen King

Stephen King
Senior Customer Experience Manager, T-Mobile

Pete Poorman

Pete Poorman
Director of Corporate Relation, UT Dallas

Judging Criteria

  • Impact
    Potential impact of proposed solution to T-Mobile and the challenges provided.
  • Customer Validation
    Has the team demonstrated that they are making something end users need and will use?
  • Demonstration
    Is the team able to demonstrate a functional solution? Is the demo working in a representative test environment?
  • Viability
    Viability of bringing solution to market. How clearly does the team articulate the path forward? How well are the risks scoped?